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Track your order

Is your order on its way? Here is how to track your parcel.

Via the shipping email

As soon as your order has shipped, you receive an email with your tracking number. Click the link in that email to follow your parcel with the carrier. Can't find the email? Check your spam or promotions folder too.

Via your account

Log in to your Besjaar account with the email address you ordered with. You'll see your orders and their shipping status there.

When will my parcel arrive?

• Ordered on a working day before 16:00: shipped the same day.
• Netherlands: usually delivered the next day.
• Belgium, Germany, France and Spain: usually 1 to 3 working days after shipping.

Ordered via bol.com?

Then you'll find the tracking details in your bol.com account.

Need help?

Hasn't your parcel arrived after the expected delivery time, or is something wrong? Email info@univexbv.com or use the contact form. Include your order number and we'll look into it.