Besjaar now has its own company page on Trustpilot: trustpilot.com/review/besjaar.eu. Have you ordered from us at besjaar.eu? Then you can share publicly how it went, from ordering and delivery to a question for our customer service. That helps the next customer choose, and shows us where we can do better.
What is Trustpilot?
Trustpilot is an independent, public platform for customer reviews of companies. Anyone with a genuine experience of a company can write a review of 1 to 5 stars there. The reviews are on Trustpilot's website, not ours, and Besjaar cannot edit them.
Why Besjaar is on Trustpilot
- An independent source. On besjaar.eu you read reviews per product. Trustpilot is a second, public source that is separate from our website.
- About the service too. A product review is about the shower head. On Trustpilot you review the whole experience: the webshop, delivery, a return and your contact with us.
- A public reply. We read the reviews and reply publicly, including to criticism. That way you also see how we solve problems.
Product reviews or Trustpilot: what is the difference?
| Product reviews on besjaar.eu | Trustpilot | |
|---|---|---|
| About | One product: water pressure, spray modes, filter, fitting | The webshop: ordering, delivery, returns and service |
| Where | At the bottom of every product page | trustpilot.com/review/besjaar.eu |
| Who writes | Buyers of that model, partly carried over from Bol.com | Anyone with a genuine experience of besjaar.eu |
| Managed by | Besjaar | Trustpilot |
How to write a review
- Go to Besjaar on Trustpilot.
- Click Write a review.
- Choose 1 to 5 stars and describe in your own words how it went.
- Log in or create a free Trustpilot account and post your review.
A tip: mention what you ordered, how quickly it arrived and whether you were in touch with us. That is what helps the next customer most.
What we stick to
Besjaar does not pay for reviews, does not give discounts in exchange for a review and does not ask only happy customers for their opinion. Criticism stays up: only Trustpilot can remove a review, and only if it breaches Trustpilot's own guidelines. It is the same principle as for our customer reviews.
Need us to fix something?
If something goes wrong with your order, contact us via the contact form or info@univexbv.com. That is the fastest way for us to help. You can of course write your Trustpilot review whenever you like.
Frequently asked questions
Does Besjaar have a Trustpilot page?
Yes. Besjaar's official Trustpilot page is trustpilot.com/review/besjaar.eu. It belongs to the webshop www.besjaar.eu, run by Univex B.V. in Assen, the Netherlands.
Why are there only a few reviews so far?
The page is new. Reviews are added as customers who order via besjaar.eu share their experience.
Can Besjaar remove reviews on Trustpilot?
No. Besjaar can reply publicly. Only Trustpilot decides whether a review breaches its guidelines and is removed.
I bought Besjaar via Bol.com. Where do I review that?
The Trustpilot page is about the webshop besjaar.eu. An order placed via Bol.com is best reviewed on Bol.com itself. Read the difference in buying Besjaar: in the webshop or on Bol.com?
Where do I read reviews of a particular shower head?
At the bottom of that model's product page. See all Besjaar shower heads or the Besjaar Replacement Filters.
Learn more about the brand in what is Besjaar? and on the about us page.
Besjaar makes shower heads and filters for Dutch bathrooms, from Assen. Better water, every day.